Posted by See one of my past posts to the AttorneyatWork blog “You Are Backing Up Your Gmail, Right?“:
Google’s Gmail has made news in the past couple of years by “losing” users’ e-mail—often years’ worth. While these outages have primarily affected the free Gmail service, even access to the paid Google Apps has occasionally been lost. More egregiously, in 2008 Charter Communications (an ISP) accidently deleted 14,000 customers e-mail accounts—and all the e-mail messages in them. For lawyers who are using the free Gmail, or other webmail services, as their primary e-mail tool for client communications, one must ask, “How are you backing that up?”