Improve Your Firm’s Responsiveness

Our latest How To… video “Improve Your Firm’s Responsiveness” highlights tips and techniques to help law firms to turn calls/contact into clients by managing the process more effectively.

“Is your firm’s system for responding to potential clients in need of an overhaul? In this session, you will learn how to manage response time more effectively. Combine tools within your practice management and calendaring software to capture, qualify, and convert leads into new clients. Plus, learn how to monetize referrals when leads are not a good fit. You’ll receive examples of the best lead-qualification questions, lead-intake forms, and a “playbook” for automating the entire process from lead capture to new-client intake. You’ll also learn how to outsource most of the workflow to virtual receptionists to save time and money. This webinar is ideal for small-firm and solo attorneys.”

Speaker: Maddy Martin is the head of marketing and partnerships for, which provides law firm communication services including their virtual receptionist & intake service, web chat, and Keypad cloud phone system. Maddy can be reached at

Leave a Reply